Best Western Alpen Resort - Zermatt

Spissstrasse 52, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Alpen Resort - Zermatt

Wi-Fi
Parking

No parking

24-hour

Late check-in

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Cribs/ Baby cots

Ski facilities

Ski pass vendor

Ski storage

Ski to door

Overview

Overlooking Andes Mountains and Matterhorn, the stylish 4-star Best Western Alpen Resort offers a swimming pool, loungers and a tennis court. Residing in a 4-story building, the hotel was opened in 1980 and renovated in 2002.

Guests will enjoy the quiet location in the center of Zermatt. The center of Zermatt is 1 km away from the venue.

Park is 16.6 km from the hotel and Zermatt is 11.1 km away.

Lugano airport can be reached in 90 minutes by car from Best Western Alpen Resort.

Rooms

The hotel offers 55 non-smoking rooms appointed with a DVD player, cable television, a patio, a work desk and a wardrobe. Some rooms at Best Western Alpen Resort have a view over the countryside. The guestrooms feature parquet floor and hardwood furnishing.

Eat & Drink

Dining options include a complimentary cold buffet breakfast served every morning. The large restaurant offers excellent vegetarian meals. Guests can unwind at the small Tea & Coffee bar serving a wide range of coffee and tea. Offering various dining options, Corbeau d'Or and Viktoria are about 5-minute walk away.

Services

Best Western Alpen Resort provides a photocopier, computers and a meeting room along with porter service, laundry and concierge service.

Relax

Guests can benefit from a sauna, a spa lounge and a hot tub together with massage, steam baths and hammam. A fitness center and a gym as well as snow skiing, lawn tennis and table tennis are available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   55.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Limited time reception
  • Late check-in
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Luggage storage
  • Ski to door
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Outdoor tennis court
  • Darts
  • Table tennis

Services

  • City shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • Landscape view

Room facilities

  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Electric kettle

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
Extra bed FREE
Extra bed CHF 60
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spissstrasse 52, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt railway station
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Standard Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard|Standard Twin

Standard Triple Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Standard Triple Matterhorn View - Breakfast included

Standard Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • CD player
Room Description:

Standard Quad. BED & BREAKFAST

Best Western Alpen Resort Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1700 ft

Places of interest

  • Mountaineers' cemetery2300 ft
  • Gemeindeverwaltung2700 ft
  • Matterhorn glacier paradise4300 ft
  • Zermatt - Furi4300 ft
  • Matterhorn Express4300 ft
  • Furi - Riffelberg1.9 mi
  • Furi - Trockener Steg1.9 mi
  • Riffelberg - Gifthittli2.2 mi
  • Schwarzsee3.0 mi

Train stations

  • Zermatt railway station700 ft

Convention centers

  • Vernissage Centre Culturel1700 ft

Amusement

  • FIZ Fun In Zermatt AG2300 ft

Museums

  • Matterhorn Museum2700 ft

Golf courses and Country clubs

  • Matterhorn Golf club700 ft

Ski Areas

  • Ski Lift Zermatt - Furi4300 ft

Local attractions

  • Zermatt Fun5000 ft
    CP 281, Zermatt
  • Matterhorn Glacier Paradise4.0 mi
    Zermatt 3920Switzerland
  • Klein Matterhorn6.1 mi
    Switzerland
  • The Matterhorn3.3 mi
    ZermattSwitzerland
  • Breithorn5.9 mi
    ZermattSwitzerland

Near the hotel

  • Sunnegga Paradise1000 ft
  • Stoked Swiss Ski and Snowboard School2300 ft
    Bahnhofstrasse 72, Zermatt
  • Pollux900 ft
    ZermattSwitzerland
  • Matterhorn Museum2600 ft
    Kirchplatz, Zermatt

Restaurants nearby

  • Corbeau d'Or300 ft

    Address: Untere Mattenstrasse 12
    Phone: +41/279662660

    73% likes this, based on 42 reviews
    Price Range: USD 29 - USD 73

  • Berghof900 ft

    Address: 3920 Zermatt
    Phone: 41-27-9675400

    88% likes this, based on 23 reviews

  • Berghotel Riffelalp900 ft

    Phone: 41-27/966 46 46

    81% likes this, based on 33 reviews

  • La Ginabelle800 ft

    Address: Vispastrasse 52
    Phone: 41-4-0279674535

    67% likes this, based on 37 reviews

  • Restaurant vis-a-vis900 ft

    Address: Gornergrat 3100m
    Phone: +41 27 966 64 00

    66% likes this, based on 51 reviews
    Cuisine: Swiss
    Price Range: USD 12 - USD 45

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Cities nearby

Best Western Alpen Resort Reviews

Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

Average guest rating

8.2out of 10
Fabulous
Based on 57 reviews

Rating by category:

Service
10.0
Value
9.0

Guest reviews

  • Family with children
    6.6

    there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

  • Older travelers
    7.8

    Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

    First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

  • Family with children
    7.0

    close to city center, friendly staff, enough breakfast

  • Couple
    6.2

    The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

  • Group of friends
    9.6

    Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

  • Family with children
    7.8

    Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

  • Couple
    7.4

    The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

  • Family with children
    7.0

    The rooms were large by European standards and the pool was fantastic!

    Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

  • Family with children
    9.2

    We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spissstrasse 52, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt railway station
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge