Best Western Alpen Resort - Zermatt

Spissstrasse 52, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Alpen Resort - Zermatt

Free Wi-Fi
Parking

No parking

24-hour

Late check-in

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Cribs/ Baby cots

Ski facilities

Ski pass vendor

Ski storage

Ski to door

Overview

Best Western Alpen Resort is a 4-story hotel in Zermatt within close proximity to ski areas offering ski rooms, ski rental and a ski pass. Founded in 1980, the hotel underwent a renovation in 2002.

In the center of Zermatt in the vicinity of Schwarzsee, Furi - Riffelberg and Cable Car Breuil . Best Western Alpen Resort is within about 10 minutes' walk of the center of Zermatt.

Welcoming guests with an indoor swimming pool and a tennis court, the hotel is placed next to bars and restaurants.

There is Zermatt railway train station nearby. Due to its location 90 km from Lugano airport, fast access to the Best Western Alpen Resort is provided.

Rooms

Best Western Alpen Resort offers 55 guestrooms appointed with a DVD player, LCD TV, a balcony, a work desk and a wardrobe with all the sights of Zermatt within easy access. There are rooms with a wonderful view of the patio. Room facilities include en suite bathrooms with bath sheets, a shower and a spa bathtub as well as traditional hardwood furniture.

Eat & Drink

A complimentary buffet breakfast is served in the dining room. The hotel has a large restaurant serving vegetarian meals. Guests can relax at the small Tea & Coffee bar, offering a variety of coffee and tea. A variety of dishes are served in Corbeau d'Or and Viktoria, which are only 5 minutes’ walk away.

Services

A photocopier, computers and a meeting room along with a designated place for smoking, parking and an elevator are available for guests.

Relax

The hotel offers massage, steam baths and hammam for body relaxation and revitalization. A fitness center and a gym as well as snow skiing, lawn tennis and table tennis are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   55.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • No parking
  • Safe deposit box
  • Limited time reception
  • Late check-in
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Luggage storage
  • Ski to door
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Outdoor tennis court
  • Table tennis

Services

  • City shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • Mountain view
  • Landscape view

Room facilities

  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Electric kettle

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • One child may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spissstrasse 52, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt railway station
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Best Western Alpen Resort photos Room
Standard Twin Room
Bed type: 2 Single beds or Double bed or Twin beds
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  • Free Wi-Fi
  • Shower
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Standard|Standard Double

Room facilities
    Best Western Alpen Resort photos Room
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 325 sq. feet
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    • Shower
    — Less information+ More information

    Standard|Standard Triple Matterhorn View - Breakfast included

    Room facilities
      Standard Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
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      — Less information+ More information

      Standard|Standard Quad - Breakfast included

      Best Western Alpen Resort photos Room
      Family Twin Room
      Bed type: 2 Single beds or 3 Single beds
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      • Free Wi-Fi
      • Shower
      — Less information+ More information

      2 Single Beds( Family Room, 30 Square Meters, Balcony, 2nd Room Has One Single, Sitting Corner, Free W-Lan, Full Breakfast)

      Room facilities
        Best Western Alpen Resort photos Room
        Family Two-Bedroom First Floor Apartment
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        • Shower
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        Room facilities
          Family Two Room Apartment
          Bed type: 4 Single beds or Twin beds
          Check Prices
          • Free Wi-Fi
          — Less information+ More information

          Double room

          Room facilities
            Best Western Alpen Resort photos Room
            Economy Double Room
            Bed type: Double bed or 2 Single beds
            Check Prices
            • Free Wi-Fi
            • Shower
            — Less information+ More information

            Standard|Economy Room, 2 Single Beds, Terrace

            Room facilities

              How to reach hotel

              hotel Best Western Alpen Resort - Zermatt Zermatt location
              Show big map »

              Hotel Address:

              Spissstrasse 52, Zermatt, Switzerland, CH-3920

              Get directions
              City Center
              • Zermatt
                2000 ft
              Airports
              Train Stations
              • Zermatt railway station
                1000 ft
              • Train Stations
                400 ft
              • Bus stop
                7.0 mi
              Restaurants
              • Corbeau d'Or
                300 ft
              • La Ginabelle
                800 ft
              Ski areas
              • Pollux
                900 ft
              • Zermatt-Matterhorn Ski Resort
                1.8 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of floors:
                4
              • Number of rooms:
                55

              Hotel Awards

              SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Switzerland

              Use Badge

              Best Western Alpen Resort Location

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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
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              • General

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              What's nearby

              Popular areas

              • City Center - 1700 ft

              Places of interest

              • Mountaineers' cemetery - 2300 ft
              • Gemeindeverwaltung - 2700 ft
              • Matterhorn glacier paradise - 4300 ft
              • Zermatt - Furi - 4300 ft
              • Matterhorn Express - 4300 ft
              • Furi - Riffelberg - 1.9 mi
              • Furi - Trockener Steg - 1.9 mi
              • Riffelberg - Gifthittli - 2.2 mi
              • Schwarzsee - 3.0 mi

              Train stations

              • Zermatt railway station - 700 ft

              Convention centers

              • Vernissage Centre Culturel - 1700 ft

              Amusement

              • FIZ Fun In Zermatt AG - 2300 ft

              Museums

              • Matterhorn Museum - 2700 ft

              Golf courses and Country clubs

              • Matterhorn Golf club - 700 ft

              Ski Areas

              • Ski Lift Zermatt - Furi - 4300 ft

              Local attractions

              • Zermatt Fun - 5000 ft
                CP 281, Zermatt
              • Matterhorn Glacier Paradise - 4.0 mi
                Zermatt 3920Switzerland
              • Klein Matterhorn - 6.1 mi
                Switzerland
              • The Matterhorn - 3.3 mi
                ZermattSwitzerland
              • Breithorn - 5.9 mi
                ZermattSwitzerland

              Near the hotel

              • Sunnegga Paradise - 1000 ft
              • Stoked Swiss Ski and Snowboard School - 2300 ft
                Bahnhofstrasse 72, Zermatt
              • Pollux - 900 ft
                ZermattSwitzerland
              • Matterhorn Museum - 2600 ft
                Kirchplatz, Zermatt

              Restaurants nearby

              • Corbeau d'Or - 300 ft

                Address: Untere Mattenstrasse 12
                Phone: +41/279662660

                73% likes this, based on 42 reviews
                Price Range: USD 29 - USD 73

              • Berghof - 900 ft

                Address: 3920 Zermatt
                Phone: 41-27-9675400

                88% likes this, based on 23 reviews

              • Berghotel Riffelalp - 900 ft

                Phone: 41-27/966 46 46

                81% likes this, based on 33 reviews

              • La Ginabelle - 800 ft

                Address: Vispastrasse 52
                Phone: 41-4-0279674535

                67% likes this, based on 37 reviews

              • Restaurant vis-a-vis - 900 ft

                Address: Gornergrat 3100m
                Phone: +41 27 966 64 00

                66% likes this, based on 51 reviews
                Cuisine: Swiss
                Price Range: USD 12 - USD 45

              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of floors:
                4
              • Number of rooms:
                55

              Hotel Awards

              SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Switzerland

              Use Badge

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              Best Western Alpen Resort Reviews

              Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

              Average guest rating

              8.2out of 10
              Fabulous
              Based on 57 reviews

              Rating by category:

              Service
              10.0
              Value
              9.0

              Guest reviews

              • Family with children
                6.6

                there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

              • Older travelers
                7.8

                Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

              • Family with children
                7.0

                close to city center, friendly staff, enough breakfast

              • Couple
                6.2

                The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

              • Group of friends
                9.6

                Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

              • Family with children
                7.8

                Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

              • Couple
                7.4

                The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

              • Family with children
                7.0

                The rooms were large by European standards and the pool was fantastic!

                Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

              • Family with children
                9.2

                We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

              How to reach hotel

              hotel Best Western Alpen Resort - Zermatt Zermatt location
              Show big map »

              Hotel Address:

              Spissstrasse 52, Zermatt, Switzerland, CH-3920

              Get directions
              City Center
              • Zermatt
                2000 ft
              Airports
              Train Stations
              • Zermatt railway station
                1000 ft
              • Train Stations
                400 ft
              • Bus stop
                7.0 mi
              Restaurants
              • Corbeau d'Or
                300 ft
              • La Ginabelle
                800 ft
              Ski areas
              • Pollux
                900 ft
              • Zermatt-Matterhorn Ski Resort
                1.8 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of floors:
                4
              • Number of rooms:
                55

              Hotel Awards

              SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Switzerland

              Use Badge