Best Western Alpen Resort - Zermatt

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Alpen Resort - Zermatt

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Hiking

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Set in the heart of Zermatt, this traditional hotel features 55 rooms and offers a swimming pool, a spa center and a tennis court. The hotel opened its doors in 1980 and was remodeled in 2002.

The city center is 1 km away from the hotel.

Bars and restaurants are set close to the property.

Guests can reach Best Western Alpen Resort by car from Lugano airport in 90 minutes.

Rooms

Non-smoking rooms feature a sofa, satellite TV, a safe, a living space and a private balcony. The hotel offers a wonderful view over Matterhorn Mountain. Guests can make use of bath sheets, a shower and a hairdryer in every bathroom.

Eat & Drink

A complimentary breakfast is served daily. Excellent vegetarian specialties are proposed at the lovely restaurant. At the small lobby bar guests will enjoy a selection of coffee and tea.

Services

Guests can rent cars to explore the local area.

Relax

On-site children facilities feature a game room, a play area and cots. The hotel provides snow skiing, lawn tennis and table tennis for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   55.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Sports & Fitness

  • Skiing
  • Hiking
  • Outdoor tennis court
  • Fitness center
  • Table tennis

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Mountain view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Electric kettle

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • Older children/adults may stay at the price of CHF 70 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt railway station
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Best Western Alpen Resort photos RoomBest Western Alpen Resort photos RoomBest Western Alpen Resort photos Room
Standard Twin Room
Bed type: 2 Single beds or Double bed or 3 Single beds
Size: 325 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Economy Room, 2 Single Beds, Terrace - Internet Special

Room facilities
    Best Western Alpen Resort photos RoomBest Western Alpen Resort photos RoomBest Western Alpen Resort photos Room
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons or 3 Single beds
    Size: 325 sq. feet
    Check Prices
    • Free Wi-Fi
    • Shower
    — Less information+ More information

    TRIPLE WITH BALCONY

    Room facilities
      Images coming soon
      Standard Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Check Prices
      • Free Wi-Fi
      — Less information+ More information
      Room facilities
        Images coming soon
        Two-Bedroom Apartment
        Bed type: Sleeping arrangements for 4 persons
        Check Prices
        • Free Wi-Fi
        — Less information+ More information
        Room facilities
          Best Western Alpen Resort photos RoomBest Western Alpen Resort photos RoomBest Western Alpen Resort photos Room
          Family Twin Room
          Bed type: 2 Single beds or Double bed
          Size: 325 sq. feet
          Check Prices
          • Shower
          — Less information+ More information

          FAMILY ROOM STANDARD

          Room facilities
            Best Western Alpen Resort photos RoomBest Western Alpen Resort photos RoomBest Western Alpen Resort photos Room
            Family Two Room Apartment
            Bed type: 4 Single beds or Twin beds
            Size: 325 sq. feet
            Check Prices
            • Free Wi-Fi
            • Shower
            — Less information+ More information
            Room facilities
              Best Western Alpen Resort photos RoomBest Western Alpen Resort photos RoomBest Western Alpen Resort photos Room
              Family Two-Bedroom First Floor Apartment
              Size: 540 sq. feet
              Check Prices
              • Shower
              — Less information+ More information
              Room facilities
                Best Western Alpen Resort photos RoomBest Western Alpen Resort photos RoomBest Western Alpen Resort photos Room
                Family Three Room Apartment
                Bed type: 4 Single beds
                Size: 325 sq. feet
                Check Prices
                • Free Wi-Fi
                • Shower
                — Less information+ More information
                Room facilities
                  Best Western Alpen Resort photos RoomBest Western Alpen Resort photos RoomBest Western Alpen Resort photos Room
                  Economy Double Room
                  Bed type: Double bed or 2 Single beds or 1 Single bed
                  Size: 270 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Private bathroom
                  — Less information+ More information

                  Economy Room, 2 Single Beds, Terrace - Flexible Rate

                  Room facilities

                    How to reach hotel

                    hotel Best Western Alpen Resort - Zermatt Zermatt location
                    Show big map »

                    Hotel Address:

                    Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                    Get directions
                    City Center
                    • Zermatt
                      2000 ft
                    Airports
                    Train Stations
                    • Zermatt railway station
                      1000 ft
                    • Train Stations
                      400 ft
                    • Bus stop
                      7.0 mi
                    Restaurants
                    • Corbeau d'Or
                      300 ft
                    • La Ginabelle
                      800 ft
                    Ski areas
                    • Pollux
                      900 ft
                    • Zermatt-Matterhorn Ski Resort
                      1.8 mi
                    Hotel information
                    • Check-in:
                      from  2 pm
                    • Check-out:
                      until  11 am
                    • Number of floors:
                      4
                    • Number of rooms:
                      55

                    Hotel Awards

                    SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Switzerland

                    Use Badge

                    Best Western Alpen Resort Location

                    Legend
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                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Popular areas

                    • City Center - 1700 ft

                    Places of interest

                    • Mountaineers' cemetery - 2300 ft
                    • Gemeindeverwaltung - 2700 ft
                    • Matterhorn Express - 4300 ft
                    • Zermatt - Furi - 4300 ft
                    • Matterhorn glacier paradise - 4300 ft
                    • Furi - Riffelberg - 1.9 mi
                    • Furi - Trockener Steg - 1.9 mi
                    • Riffelberg - Gifthittli - 2.2 mi
                    • Schwarzsee - 3.0 mi

                    Train stations

                    • Zermatt railway station - 700 ft

                    Convention centers

                    • Vernissage Centre Culturel - 1700 ft

                    Shopping areas

                    • Matterhorn Museum - 2700 ft

                    Amusement

                    • FIZ Fun In Zermatt AG - 2300 ft

                    Galleries

                    • Matterhorn Golf club - 700 ft

                    Ski Areas

                    • Ski Lift Zermatt - Furi - 4300 ft

                    Local attractions

                    • Zermatt Fun - 5000 ft
                      CP 281, Zermatt
                    • Matterhorn Glacier Paradise - 4.0 mi
                      Zermatt 3920Switzerland
                    • Klein Matterhorn - 6.1 mi
                      Switzerland
                    • The Matterhorn - 3.3 mi
                      ZermattSwitzerland
                    • Breithorn - 5.9 mi
                      ZermattSwitzerland

                    Near the hotel

                    • Sunnegga Paradise - 1000 ft
                    • Stoked Swiss Ski and Snowboard School - 2300 ft
                      Bahnhofstrasse 72, Zermatt
                    • Pollux - 900 ft
                      ZermattSwitzerland
                    • Matterhorn Museum - 2600 ft
                      Kirchplatz, Zermatt

                    Restaurants nearby

                    • Corbeau d'Or - 300 ft

                      Address: Untere Mattenstrasse 12
                      Phone: +41/279662660

                      73% likes this, based on 42 reviews
                      Price Range: USD 29 - USD 73

                    • Berghof - 900 ft

                      Address: 3920 Zermatt
                      Phone: 41-27-9675400

                      88% likes this, based on 23 reviews

                    • Berghotel Riffelalp - 900 ft

                      Phone: 41-27/966 46 46

                      81% likes this, based on 33 reviews

                    • La Ginabelle - 800 ft

                      Address: Vispastrasse 52
                      Phone: 41-4-0279674535

                      67% likes this, based on 37 reviews

                    • Restaurant vis-a-vis - 900 ft

                      Address: Gornergrat 3100m
                      Phone: +41 27 966 64 00

                      66% likes this, based on 51 reviews
                      Cuisine: Swiss
                      Price Range: USD 12 - USD 45

                    Hotel information
                    • Check-in:
                      from  2 pm
                    • Check-out:
                      until  11 am
                    • Number of floors:
                      4
                    • Number of rooms:
                      55

                    Hotel Awards

                    SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Switzerland

                    Use Badge

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                    Cities nearby

                    Best Western Alpen Resort Reviews

                    Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

                    Average guest rating

                    8.2out of 10
                    Fabulous
                    Based on 57 reviews

                    Rating by category:

                    Service
                    10.0
                    Value
                    9.0

                    Guest reviews

                    • Family with children
                      6.6

                      there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

                    • Older travelers
                      7.8

                      Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                      First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

                    • Family with children
                      7.0

                      close to city center, friendly staff, enough breakfast

                    • Couple
                      6.2

                      The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

                    • Group of friends
                      9.6

                      Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

                    • Family with children
                      7.8

                      Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

                    • Couple
                      7.4

                      The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

                    • Family with children
                      7.0

                      The rooms were large by European standards and the pool was fantastic!

                      Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

                    • Family with children
                      9.2

                      We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

                    How to reach hotel

                    hotel Best Western Alpen Resort - Zermatt Zermatt location
                    Show big map »

                    Hotel Address:

                    Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                    Get directions
                    City Center
                    • Zermatt
                      2000 ft
                    Airports
                    Train Stations
                    • Zermatt railway station
                      1000 ft
                    • Train Stations
                      400 ft
                    • Bus stop
                      7.0 mi
                    Restaurants
                    • Corbeau d'Or
                      300 ft
                    • La Ginabelle
                      800 ft
                    Ski areas
                    • Pollux
                      900 ft
                    • Zermatt-Matterhorn Ski Resort
                      1.8 mi
                    Hotel information
                    • Check-in:
                      from  2 pm
                    • Check-out:
                      until  11 am
                    • Number of floors:
                      4
                    • Number of rooms:
                      55

                    Hotel Awards

                    SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Switzerland

                    Use Badge