Best Western Alpen Resort - Zermatt

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Alpen Resort - Zermatt

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Hiking

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Set in the heart of Zermatt, this traditional hotel features 55 rooms and offers a swimming pool, a spa center and a tennis court. The hotel opened its doors in 1980 and was remodeled in 2002.

The city center is 1 km away from the hotel.

Bars and restaurants are set close to the property.

Guests can reach Best Western Alpen Resort by car from Lugano airport in 90 minutes.

Rooms

Non-smoking rooms feature a sofa, satellite TV, a safe, a living space and a private balcony. The hotel offers a wonderful view over Matterhorn Mountain. Guests can make use of bath sheets, a shower and a hairdryer in every bathroom.

Eat & Drink

A complimentary breakfast is served daily. Excellent vegetarian specialties are proposed at the lovely restaurant. At the small lobby bar guests will enjoy a selection of coffee and tea.

Services

Guests can rent cars to explore the local area.

Relax

On-site children facilities feature a game room, a play area and cots. The hotel provides snow skiing, lawn tennis and table tennis for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms:   55.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Sports & Fitness

  • Skiing
  • Hiking
  • Outdoor tennis court
  • Fitness center
  • Table tennis

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • Mountain view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • Older children/adults may stay at the price of CHF 70 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt
    1000 ft
  • Zermatt GGB
    1000 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or (cuisine: Delicatessen)
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Best Western Alpen Resort Standard Twin RoomBest Western Alpen Resort Standard Twin RoomBest Western Alpen Resort Standard Twin Room
Standard Twin Room
Bed type: 2 Single beds or Double Bed or 3 Single beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard Room, 2 Single Beds, Balcony, Mountain View - Internet Special

Room facilities
    Best Western Alpen Resort Triple RoomBest Western Alpen Resort Triple RoomBest Western Alpen Resort Triple Room
    Triple Room
    Bed type: Triple or 3 Single beds
    Size: 325 sq. feet
    Check Prices
    • Shower
    — Less information+ More information

    Standard Triple

    Room facilities
      Standard Quadruple Room
      Bed type: Quad
      Check Prices
      • Free Wi-Fi
      — Less information+ More information

      Standard Quad

      Room facilities
        Best Western Alpen Resort Two-Room ApartmentBest Western Alpen Resort Two-Room ApartmentBest Western Alpen Resort Two-Room Apartment
        Two-Room Apartment
        Bed type: 4 Single beds
        Size: 325 sq. feet
        Check Prices
        • Shower
        — Less information+ More information
        Room facilities
          Best Western Alpen Resort ApartmentBest Western Alpen Resort ApartmentBest Western Alpen Resort Apartment
          Apartment
          Bed type: Double Bed
          Check Prices
          — Less information+ More information
          Best Western Alpen Resort Family Twin RoomBest Western Alpen Resort Family Twin RoomBest Western Alpen Resort Family Twin Room
          Family Twin Room
          Bed type: 2 Single beds or 3 Single beds or Double Bed
          Size: 325 sq. feet
          Check Prices
          • Shower
          — Less information+ More information

          Family Room, 3 Single Beds, Balcony - Flexible Rate with Dinner/Breakfast

          Room facilities
            Best Western Alpen Resort Family Two-Bedroom First Floor Suite ApartmentBest Western Alpen Resort Family Two-Bedroom First Floor Suite ApartmentBest Western Alpen Resort Family Two-Bedroom First Floor Suite Apartment
            Family Two-Bedroom First Floor Suite Apartment
            Size: 540 sq. feet
            Check Prices
            • Private bathroom
            — Less information+ More information

            This suite features a terrace with views of the surrounding mountains and has a direct connection to the spa area of the hotel. Facilities also include a flat-screen TV with cable channels and a bathroom with free toiletries. Please note that this suite is located in the annex building, which is situated 60 metres from the main building.

            Room facilities
              Best Western Alpen Resort Family Triple RoomBest Western Alpen Resort Family Triple RoomBest Western Alpen Resort Family Triple Room
              Family Triple Room
              Bed type: Triple
              Size: 325 sq. feet
              Check Prices
              • Shower
              — Less information+ More information
              Room facilities
                Best Western Alpen Resort Family Duplex RoomBest Western Alpen Resort Family Duplex RoomBest Western Alpen Resort Family Duplex Room
                Family Duplex Room
                Size: 325 sq. feet
                Check Prices
                • Private bathroom
                — Less information+ More information

                This spacious room consists of 2 separate rooms or a duplex unit. It features a seating area, a balcony with Matterhorn views, a telephone, cable TV, a safety deposit box, a minibar and a bathroom with shower and bath tub.

                Room facilities
                  Family Two Room Apartment
                  Bed type: 4 Single beds
                  Size: 325 sq. feet
                  Check Prices
                  — Less information+ More information
                  Room facilities
                    Family Three Room Apartment
                    Bed type: 4 Single beds
                    Check Prices
                    — Less information+ More information

                    Double room

                    Room facilities
                      Best Western Alpen Resort Spacious Double RoomBest Western Alpen Resort Spacious Double RoomBest Western Alpen Resort Spacious Double Room
                      Spacious Double Room
                      Bed type: Double Bed
                      Size: 325 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Private bathroom
                      — Less information+ More information

                      Spacious room with a seating area and a balcony offering views of the Matterhorn Mountain. Room amenities include a bathroom with shower and bath tub, a telephone, a radio, cable TV, a safety deposit box and a minibar. Free WiFi is provided as well.

                      Room facilities
                        Best Western Alpen Resort Spacious One-Bedroom Triple RoomBest Western Alpen Resort Spacious One-Bedroom Triple RoomBest Western Alpen Resort Spacious One-Bedroom Triple Room
                        Spacious One-Bedroom Triple Room
                        Bed type: Triple
                        Size: 325 sq. feet
                        Check Prices
                        • Private bathroom
                        — Less information+ More information

                        This spacious room consists of a living room and a bedroom and offers a balcony, a seating area, cable TV, a telephone, a safety deposit box, a minibar and a bathroom with shower and bath tub.

                        Room facilities
                          Best Western Alpen Resort Economy Double RoomBest Western Alpen Resort Economy Double RoomBest Western Alpen Resort Economy Double Room
                          Economy Double Room
                          Bed type: Double Bed or 2 Single beds
                          Size: 270 sq. feet
                          Check Prices
                          • Private bathroom
                          — Less information+ More information

                          This room features a seating area, a terrace or a balcony, cable TV, a telephone, a safety deposit box and a minibar. The bathroom is fitted with a shower and bath tub. Please note that extra beds are not available in this room type.

                          Room facilities

                            How to reach hotel

                            hotel Best Western Alpen Resort - Zermatt Zermatt location
                            Show big map »

                            Hotel Address:

                            Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                            Get directions
                            City Center
                            • Zermatt
                              2000 ft
                            Airports
                            Train Stations
                            • Zermatt
                              1000 ft
                            • Zermatt GGB
                              1000 ft
                            • Bus stop
                              7.0 mi
                            Restaurants
                            • Corbeau d'Or (cuisine: Delicatessen)
                              300 ft
                            • La Ginabelle
                              800 ft
                            Ski areas
                            • Pollux
                              900 ft
                            • Zermatt-Matterhorn Ski Resort
                              1.8 mi
                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  11 am
                            • Number of rooms:
                              55

                            Hotel Awards

                            SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Switzerland

                            Use Badge

                            Best Western Alpen Resort Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

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                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Popular areas

                            • City Center - 1700 ft

                            Places of interest

                            • Gemeindeverwaltung - 2700 ft

                            Convention centers

                            • Vernissage Centre Culturel - 1700 ft

                            Amusement

                            • FIZ Fun In Zermatt AG - 2300 ft

                            Local Attractions

                            • Zermatt Fun - 5000 ft
                              CP 281, Zermatt
                            • Matterhorn Glacier Paradise - 4.0 mi
                              Zermatt 3920Switzerland
                            • Klein Matterhorn - 6.1 mi
                              Switzerland
                            • The Matterhorn - 3.3 mi
                              ZermattSwitzerland
                            • Breithorn - 5.9 mi
                              ZermattSwitzerland

                            Near the hotelNear the hotel

                            • Sunnegga Paradise - 1000 ft
                            • Stoked Swiss Ski and Snowboard School - 2300 ft
                              Bahnhofstrasse 72, Zermatt
                            • Pollux - 900 ft
                              ZermattSwitzerland
                            • Matterhorn Museum - 2600 ft
                              Kirchplatz, Zermatt

                            Restaurants Nearby

                            • Corbeau d'Or - 300 ft

                              Address: Untere Mattenstrasse 12
                              Phone: +41/279662660

                              73% likes this, based on 42 reviews
                              Cuisine: Delicatessen
                              Price Range: USD 29 - USD 73

                            • Berghof - 900 ft

                              Address: 3920 Zermatt
                              Phone: 41-27-9675400

                              88% likes this, based on 23 reviews

                            • Berghotel Riffelalp - 900 ft

                              Phone: 41-27/966 46 46

                              81% likes this, based on 33 reviews

                            • La Ginabelle - 800 ft

                              Address: Vispastrasse 52
                              Phone: 41-4-0279674535

                              67% likes this, based on 37 reviews

                            • Restaurant vis-a-vis - 900 ft

                              Address: Gornergrat 3100m
                              Phone: +41 27 966 64 00

                              66% likes this, based on 51 reviews
                              Cuisine: Swiss
                              Price Range: USD 12 - USD 45

                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  11 am
                            • Number of rooms:
                              55

                            Hotel Awards

                            SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Switzerland

                            Use Badge

                            Hotels nearby
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                            Cities nearby

                            Best Western Alpen Resort Reviews

                            Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

                            Average guest rating

                            8.0out of 10
                            Excellent
                            Based on 56 reviews

                            Rating by category:

                            Service
                            10.0
                            Value
                            9.0

                            Individual guest reviews

                            • Family with children
                              6.6

                              there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

                            • Older travelers
                              7.8

                              Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                              First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

                            • Family with children
                              7.0

                              close to city center, friendly staff, enough breakfast

                            • Couple
                              6.2

                              The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

                            • Group of friends
                              9.6

                              Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

                            • Family with children
                              7.8

                              Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

                            • Couple
                              7.4

                              The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

                            • Family with children
                              7.0

                              The rooms were large by European standards and the pool was fantastic!

                              Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

                            • Family with children
                              9.2

                              We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

                            How to reach hotel

                            hotel Best Western Alpen Resort - Zermatt Zermatt location
                            Show big map »

                            Hotel Address:

                            Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                            Get directions
                            City Center
                            • Zermatt
                              2000 ft
                            Airports
                            Train Stations
                            • Zermatt
                              1000 ft
                            • Zermatt GGB
                              1000 ft
                            • Bus stop
                              7.0 mi
                            Restaurants
                            • Corbeau d'Or (cuisine: Delicatessen)
                              300 ft
                            • La Ginabelle
                              800 ft
                            Ski areas
                            • Pollux
                              900 ft
                            • Zermatt-Matterhorn Ski Resort
                              1.8 mi
                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  11 am
                            • Number of rooms:
                              55

                            Hotel Awards

                            SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Switzerland

                            Use Badge