Best Western Alpen Resort - Zermatt

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Alpen Resort - Zermatt

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Hiking

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

The traditional Best Western Alpen Resort offers 55 non-smoking guest rooms as well as a tour desk, a designated smoking area and an elevator. Since 1980, it has been hosting guests in the heart of Zermatt.

Best Western Alpen Resort enjoys its location close to ski lifts. The property is located within a 10-minute walk to the center of Zermatt.

Set next to bars and restaurants, this hotel also offers a swimming pool and a tennis court on site.

Zermatt railway train station is 10 minutes' walking distance from the hotel. It takes about 90 minutes to get to Malpensa airport by car.

Rooms

Best Western Alpen Resort provides guestrooms appointed with a writing desk, free Wi-Fi, a living space, a telephone and an in-room safe. Many guestrooms offer views of Matterhorn Mountain. The rooms feature family bathrooms as well as a kettle and coffee/tea makers for self-catering.

Eat & Drink

You may have a complimentary breakfast served in the large dining room. The lovely restaurant serves excellent meals. The small bar serves a selection of coffee and tea.

Services

Such business facilities as a copier, a meeting room and a business corner are also available on site.

Relax

On-site spa facilities feature a sauna, a spa lounge and a Jacuzzi. Active guests will enjoy lawn tennis, table tennis and skiing provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms:   55.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Sports & Fitness

  • Skiing
  • Hiking
  • Outdoor tennis court
  • Fitness center
  • Table tennis

Services

  • Paid ski shuttle
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • Mountain view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette
  • Refrigerator
  • Electric kettle
  • Cookware/Kitchen utensils

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • Older children/adults may stay at the price of CHF 70 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt
    1000 ft
  • Zermatt GGB
    1000 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or (cuisine: Delicatessen)
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Best Western Alpen Resort Standard Twin RoomBest Western Alpen Resort Standard Twin RoomBest Western Alpen Resort Standard Twin Room
Standard Twin Room
Bed type: 2 Single beds or Double Bed or 3 Single beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Economy Room, 2 Single Beds, Terrace - Internet Special

Room facilities
    Best Western Alpen Resort Triple RoomBest Western Alpen Resort Triple RoomBest Western Alpen Resort Triple Room
    Triple Room
    Bed type: Triple or 3 Single beds
    Size: 325 sq. feet
    Check Prices
    • Shower
    — Less information+ More information

    Standard Triple Matterhorn View

    Room facilities
      Standard Quadruple Room
      Bed type: Quad
      Check Prices
      • Free Wi-Fi
      — Less information+ More information

      Standard Quad

      Room facilities
        Two-Room Apartment
        Bed type: 4 Single beds
        Check Prices
        — Less information+ More information
        Best Western Alpen Resort ApartmentBest Western Alpen Resort ApartmentBest Western Alpen Resort Apartment
        Apartment
        Bed type: Double Bed
        Check Prices
        — Less information+ More information
        Best Western Alpen Resort Family Twin RoomBest Western Alpen Resort Family Twin RoomBest Western Alpen Resort Family Twin Room
        Family Twin Room
        Bed type: 2 Single beds or 3 Single beds
        Size: 325 sq. feet
        Check Prices
        • Shower
        — Less information+ More information

        Family Room, 3 Single Beds, Balcony - Flexible Rate with Dinner/Breakfast

        Room facilities
          Best Western Alpen Resort Family Two-Bedroom First Floor Suite ApartmentBest Western Alpen Resort Family Two-Bedroom First Floor Suite ApartmentBest Western Alpen Resort Family Two-Bedroom First Floor Suite Apartment
          Family Two-Bedroom First Floor Suite Apartment
          Size: 540 sq. feet
          Check Prices
          • Private bathroom
          — Less information+ More information

          This suite features a terrace with views of the surrounding mountains and has a direct connection to the spa area of the hotel. Facilities also include a flat-screen TV with cable channels and a bathroom with free toiletries. Please note that this suite is located in the annex building, which is situated 60 metres from the main building.

          Room facilities
            Best Western Alpen Resort Family Triple RoomBest Western Alpen Resort Family Triple RoomBest Western Alpen Resort Family Triple Room
            Family Triple Room
            Bed type: Triple
            Size: 325 sq. feet
            Check Prices
            • Shower
            — Less information+ More information
            Room facilities
              Best Western Alpen Resort Family Duplex RoomBest Western Alpen Resort Family Duplex RoomBest Western Alpen Resort Family Duplex Room
              Family Duplex Room
              Size: 325 sq. feet
              Check Prices
              • Private bathroom
              — Less information+ More information

              This spacious room consists of 2 separate rooms or a duplex unit. It features a seating area, a balcony with Matterhorn views, a telephone, cable TV, a safety deposit box, a minibar and a bathroom with shower and bath tub.

              Room facilities
                Family Two Room Apartment
                Bed type: 4 Single beds
                Size: 325 sq. feet
                Check Prices
                — Less information+ More information
                Room facilities
                  Best Western Alpen Resort Spacious Double RoomBest Western Alpen Resort Spacious Double RoomBest Western Alpen Resort Spacious Double Room
                  Spacious Double Room
                  Bed type: Double Bed
                  Size: 325 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Private bathroom
                  — Less information+ More information

                  Spacious room with a seating area and a balcony offering views of the Matterhorn Mountain. Room amenities include a bathroom with shower and bath tub, a telephone, a radio, cable TV, a safety deposit box and a minibar. Free WiFi is provided as well.

                  Room facilities
                    Best Western Alpen Resort Spacious One-Bedroom Triple RoomBest Western Alpen Resort Spacious One-Bedroom Triple RoomBest Western Alpen Resort Spacious One-Bedroom Triple Room
                    Spacious One-Bedroom Triple Room
                    Bed type: Triple
                    Size: 325 sq. feet
                    Check Prices
                    • Private bathroom
                    — Less information+ More information

                    This spacious room consists of a living room and a bedroom and offers a balcony, a seating area, cable TV, a telephone, a safety deposit box, a minibar and a bathroom with shower and bath tub.

                    Room facilities
                      Best Western Alpen Resort Economy Double RoomBest Western Alpen Resort Economy Double RoomBest Western Alpen Resort Economy Double Room
                      Economy Double Room
                      Bed type: Double Bed or 2 Single beds
                      Size: 270 sq. feet
                      Check Prices
                      • Private bathroom
                      — Less information+ More information

                      This room features a seating area, a terrace or a balcony, cable TV, a telephone, a safety deposit box and a minibar. The bathroom is fitted with a shower and bath tub. Please note that extra beds are not available in this room type.

                      Room facilities

                        How to reach hotel

                        hotel Best Western Alpen Resort - Zermatt Zermatt location
                        Show big map »

                        Hotel Address:

                        Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                        Get directions
                        City Center
                        • Zermatt
                          2000 ft
                        Airports
                        Train Stations
                        • Zermatt
                          1000 ft
                        • Zermatt GGB
                          1000 ft
                        • Bus stop
                          7.0 mi
                        Restaurants
                        • Corbeau d'Or (cuisine: Delicatessen)
                          300 ft
                        • La Ginabelle
                          800 ft
                        Ski areas
                        • Pollux
                          900 ft
                        • Zermatt-Matterhorn Ski Resort
                          1.8 mi
                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  11 am
                        • Number of rooms:
                          55

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in Switzerland

                        Use Badge

                        Best Western Alpen Resort Location

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                        • Airports
                        • Underground stations
                        • Train stations
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                        • Museums
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                        • General

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                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Popular areas

                        • City Center - 1700 ft

                        Places of interest

                        • Gemeindeverwaltung - 2700 ft

                        Convention centers

                        • Vernissage Centre Culturel - 1700 ft

                        Amusement

                        • FIZ Fun In Zermatt AG - 2300 ft

                        Local Attractions

                        • Zermatt Fun - 5000 ft
                          CP 281, Zermatt
                        • Matterhorn Glacier Paradise - 4.0 mi
                          Zermatt 3920Switzerland
                        • Klein Matterhorn - 6.1 mi
                          Switzerland
                        • The Matterhorn - 3.3 mi
                          ZermattSwitzerland
                        • Breithorn - 5.9 mi
                          ZermattSwitzerland

                        Near the hotelNear the hotel

                        • Sunnegga Paradise - 1000 ft
                        • Stoked Swiss Ski and Snowboard School - 2300 ft
                          Bahnhofstrasse 72, Zermatt
                        • Pollux - 900 ft
                          ZermattSwitzerland
                        • Matterhorn Museum - 2600 ft
                          Kirchplatz, Zermatt

                        Restaurants Nearby

                        • Corbeau d'Or - 300 ft

                          Address: Untere Mattenstrasse 12
                          Phone: +41/279662660

                          73% likes this, based on 42 reviews
                          Cuisine: Delicatessen
                          Price Range: USD 29 - USD 73

                        • Berghof - 900 ft

                          Address: 3920 Zermatt
                          Phone: 41-27-9675400

                          88% likes this, based on 23 reviews

                        • Berghotel Riffelalp - 900 ft

                          Phone: 41-27/966 46 46

                          81% likes this, based on 33 reviews

                        • La Ginabelle - 800 ft

                          Address: Vispastrasse 52
                          Phone: 41-4-0279674535

                          67% likes this, based on 37 reviews

                        • Restaurant vis-a-vis - 900 ft

                          Address: Gornergrat 3100m
                          Phone: +41 27 966 64 00

                          66% likes this, based on 51 reviews
                          Cuisine: Swiss
                          Price Range: USD 12 - USD 45

                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  11 am
                        • Number of rooms:
                          55

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in Switzerland

                        Use Badge

                        Hotels nearby
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                        0.4km
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                        Cities nearby

                        Best Western Alpen Resort Reviews

                        Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

                        Average guest rating

                        8.0out of 10
                        Excellent
                        Based on 56 reviews

                        Rating by category:

                        Service
                        10.0
                        Value
                        9.0

                        Individual guest reviews

                        • Family with children
                          6.6

                          there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

                        • Older travelers
                          7.8

                          Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                          First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

                        • Family with children
                          7.0

                          close to city center, friendly staff, enough breakfast

                        • Couple
                          6.2

                          The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

                        • Group of friends
                          9.6

                          Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

                        • Family with children
                          7.8

                          Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

                        • Couple
                          7.4

                          The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

                        • Family with children
                          7.0

                          The rooms were large by European standards and the pool was fantastic!

                          Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

                        • Family with children
                          9.2

                          We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

                        How to reach hotel

                        hotel Best Western Alpen Resort - Zermatt Zermatt location
                        Show big map »

                        Hotel Address:

                        Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                        Get directions
                        City Center
                        • Zermatt
                          2000 ft
                        Airports
                        Train Stations
                        • Zermatt
                          1000 ft
                        • Zermatt GGB
                          1000 ft
                        • Bus stop
                          7.0 mi
                        Restaurants
                        • Corbeau d'Or (cuisine: Delicatessen)
                          300 ft
                        • La Ginabelle
                          800 ft
                        Ski areas
                        • Pollux
                          900 ft
                        • Zermatt-Matterhorn Ski Resort
                          1.8 mi
                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  11 am
                        • Number of rooms:
                          55

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in Switzerland

                        Use Badge