Best Western Alpen Resort - Zermatt

Spissstrasse 52, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Alpen Resort - Zermatt

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Hiking

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Best Western Alpen Resort is a 4-star property situated about 3.1 km from Schwarzsee, Furi - Riffelberg and Cable Car Breuil . Residing in a 4-story building, the hotel was opened in 1980 and renovated in 2002.

The hotel overlooks Andes Mountains and Matterhorn and offers quiet setting in the center of Zermatt. Best Western Alpen Resort lies within a 10-minute walk from the center of Zermatt.

Best Western Alpen Resort offers a wonderful view to its guests.

Zermatt railway train station is a 10-minute walk from the property. Lugano airport can be reached by car.

Rooms

Rooms of Best Western Alpen Resort are appointed with a sofa, a minibar, TV, a closet and a patio. Some of the en-suite rooms enjoy a view of the garden. They come with a kettle and coffee/tea makers as well as bathrooms with bath sheets, a shower and a spa bathtub.

Eat & Drink

Those staying at Best Western Alpen Resort can sit down to a complimentary breakfast. A large on-site restaurant serves dishes of vegetarian cuisine. Guests can relax at the small Tea & Coffee bar, offering a variety of coffee and tea. A variety of dishes are served in Corbeau d'Or and Viktoria, which are only 5 minutes’ walk away.

Services

A photocopier, computers and a meeting room along with a garage, a designated smoking place and a safe deposit box are available for guests.

Relax

The hotel caters to families with a game room, a play area and cots. Guests can keep fit with a fitness center and a gym offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   55.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Sports & Fitness

  • Skiing
  • Hiking
  • Outdoor tennis court
  • Fitness center
  • Table tennis

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • Mountain view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • One child may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spissstrasse 52, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt railway station
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Best Western Alpen Resort photos Room
Twin Room
Bed type: 2 Single beds or Double bed
Size: 325 sq. feet
Check Prices
  • Free Wi-Fi
  • Shower
— Less information+ More information

2 Single Beds( Panoramic View, 30 Square Meters, Mountain View, Balcony, Sitting Corner, Free W-Lan, Full Breakfast)

Room facilities
    Best Western Alpen Resort photos Room
    Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 325 sq. feet
    Check Prices
    • Free Wi-Fi
    • Shower
    — Less information+ More information

    TRIPLE WITH BALCONY

    Room facilities
      Best Western Alpen Resort photos Room
      Family Room
      Bed type: 2 Single beds
      Size: 325 sq. feet
      Check Prices
      • Free Wi-Fi
      • Shower
      — Less information+ More information
      Room facilities
        Best Western Alpen Resort photos Room
        Family Two Room Apartment
        Bed type: 4 Single beds or Twin beds or Double bed or Twin beds
        Size: 325 sq. feet
        Check Prices
        • Free Wi-Fi
        • Shower
        — Less information+ More information

        Apartment - 2 Rooms 4 Beds( Family Apartment, 30 Square Meters, Mountain View, Balcony, Third And Fourth Beds Are Twin Beds, Sitting Corner, Full Breakfast)

        Room facilities
          Best Western Alpen Resort photos Room
          Economy Double Room
          Bed type: Double bed
          Size: 270 sq. feet
          Check Prices
          • Shower
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Best Western Alpen Resort - Zermatt Zermatt location
            Show big map »

            Hotel Address:

            Spissstrasse 52, Zermatt, Switzerland, CH-3920

            Get directions
            City Center
            • Zermatt
              2000 ft
            Airports
            Train Stations
            • Zermatt railway station
              1000 ft
            • Train Stations
              400 ft
            • Bus stop
              7.0 mi
            Restaurants
            • Corbeau d'Or
              300 ft
            • La Ginabelle
              800 ft
            Ski areas
            • Pollux
              900 ft
            • Zermatt-Matterhorn Ski Resort
              1.8 mi
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of floors:
              4
            • Number of rooms:
              55

            Hotel Awards

            SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Switzerland

            Use Badge

            Best Western Alpen Resort Location

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            • Airports
            • Underground stations
            • Train stations
            • Parks
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            • Museums
            • Convention centers
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            • General

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            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Popular areas

            • City Center - 1700 ft

            Places of interest

            • Mountaineers' cemetery - 2300 ft
            • Gemeindeverwaltung - 2700 ft
            • Matterhorn glacier paradise - 4300 ft
            • Zermatt - Furi - 4300 ft
            • Matterhorn Express - 4300 ft
            • Furi - Riffelberg - 1.9 mi
            • Furi - Trockener Steg - 1.9 mi
            • Riffelberg - Gifthittli - 2.2 mi
            • Schwarzsee - 3.0 mi

            Train stations

            • Zermatt railway station - 700 ft

            Convention centers

            • Vernissage Centre Culturel - 1700 ft

            Shopping areas

            • Matterhorn Museum - 2700 ft

            Amusement

            • FIZ Fun In Zermatt AG - 2300 ft

            Galleries

            • Matterhorn Golf club - 700 ft

            Ski Areas

            • Ski Lift Zermatt - Furi - 4300 ft

            Local attractions

            • Zermatt Fun - 5000 ft
              CP 281, Zermatt
            • Matterhorn Glacier Paradise - 4.0 mi
              Zermatt 3920Switzerland
            • Klein Matterhorn - 6.1 mi
              Switzerland
            • The Matterhorn - 3.3 mi
              ZermattSwitzerland
            • Breithorn - 5.9 mi
              ZermattSwitzerland

            Near the hotel

            • Sunnegga Paradise - 1000 ft
            • Stoked Swiss Ski and Snowboard School - 2300 ft
              Bahnhofstrasse 72, Zermatt
            • Pollux - 900 ft
              ZermattSwitzerland
            • Matterhorn Museum - 2600 ft
              Kirchplatz, Zermatt

            Restaurants nearby

            • Corbeau d'Or - 300 ft

              Address: Untere Mattenstrasse 12
              Phone: +41/279662660

              73% likes this, based on 42 reviews
              Price Range: USD 29 - USD 73

            • Berghof - 900 ft

              Address: 3920 Zermatt
              Phone: 41-27-9675400

              88% likes this, based on 23 reviews

            • Berghotel Riffelalp - 900 ft

              Phone: 41-27/966 46 46

              81% likes this, based on 33 reviews

            • La Ginabelle - 800 ft

              Address: Vispastrasse 52
              Phone: 41-4-0279674535

              67% likes this, based on 37 reviews

            • Restaurant vis-a-vis - 900 ft

              Address: Gornergrat 3100m
              Phone: +41 27 966 64 00

              66% likes this, based on 51 reviews
              Cuisine: Swiss
              Price Range: USD 12 - USD 45

            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of floors:
              4
            • Number of rooms:
              55

            Hotel Awards

            SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Switzerland

            Use Badge

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            Best Western Alpen Resort Reviews

            Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

            Average guest rating

            8.2out of 10
            Fabulous
            Based on 57 reviews

            Rating by category:

            Service
            10.0
            Value
            9.0

            Guest reviews

            • Family with children
              6.6

              there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

            • Older travelers
              7.8

              Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

              First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

            • Family with children
              7.0

              close to city center, friendly staff, enough breakfast

            • Couple
              6.2

              The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

            • Group of friends
              9.6

              Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

            • Family with children
              7.8

              Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

            • Couple
              7.4

              The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

            • Family with children
              7.0

              The rooms were large by European standards and the pool was fantastic!

              Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

            • Family with children
              9.2

              We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

            How to reach hotel

            hotel Best Western Alpen Resort - Zermatt Zermatt location
            Show big map »

            Hotel Address:

            Spissstrasse 52, Zermatt, Switzerland, CH-3920

            Get directions
            City Center
            • Zermatt
              2000 ft
            Airports
            Train Stations
            • Zermatt railway station
              1000 ft
            • Train Stations
              400 ft
            • Bus stop
              7.0 mi
            Restaurants
            • Corbeau d'Or
              300 ft
            • La Ginabelle
              800 ft
            Ski areas
            • Pollux
              900 ft
            • Zermatt-Matterhorn Ski Resort
              1.8 mi
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of floors:
              4
            • Number of rooms:
              55

            Hotel Awards

            SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Switzerland

            Use Badge