Best Western Alpen Resort - Zermatt

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Alpen Resort - Zermatt

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Hiking

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Best Western Alpen Resort is a 4-story hotel in Zermatt, located close to ski areas offering ski rooms, ski rental and a ski pass along with a swimming pool, loungers and a tennis court. Founded in 1980, the hotel underwent a renovation in 2002.

The hotel is set in quiet location in the center of Zermatt just 20 minutes’ drive away from Zermatt, Matterhorn and Matterhorn Glacier Paradise. Set within a 10-minute walking distance from Zermatt city center.

Quick access to bars and restaurants is provided.

Best Western Alpen Resort is within a 90-minute drive to Lugano airport.

Rooms

There are 55 non-smoking rooms fitted with a sofa, satellite TV, a writing desk, a private balcony and coffee/tea makers. The hotel offers a wonderful view over Andes Mountains and Matterhorn. The rooms also feature parquet floor and hardwood furnishing.

Eat & Drink

Every day a complimentary breakfast is served in the dining room. The large restaurant offers excellent meals. Guests are welcome to the Tea & Coffee bar to relax with a drink. Berghof and Viktoria are situated in a mountain area, about 300 meters from the venue.

Services

The hotel offers a garage, a designated smoking area and a safe deposit box as well as a photocopier, computers and a meeting room for guests' comfort.

Relax

A game room, a play area and cots are available for children. On-site amenities for fitness include a fitness center and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   55.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Sports & Fitness

  • Skiing
  • Hiking
  • Outdoor tennis court
  • Fitness center
  • Table tennis

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Mountain view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • Older children/adults may stay at the price of CHF 70 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    2000 ft
Airports
Train Stations
  • Zermatt railway station
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.0 mi
Restaurants
  • Corbeau d'Or
    300 ft
  • La Ginabelle
    800 ft
Ski areas
  • Pollux
    900 ft
  • Zermatt-Matterhorn Ski Resort
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Best Western Alpen Resort photos Room
Standard Twin Room
Bed type: 2 Single beds or Double bed
Size: 270 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
— Less information+ More information
Room facilities
    Best Western Alpen Resort photos Room
    Triple Room
    Bed type: Sleeping arrangements for 3 persons or 3 Single beds
    Size: 325 sq. feet
    Check Prices
    • Free Wi-Fi
    • Shower
    — Less information+ More information
    Room facilities
      Standard Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Check Prices
      • Free Wi-Fi
      — Less information+ More information
      Room facilities
        Best Western Alpen Resort photos Room
        Family Twin Room
        Bed type: 2 Single beds
        Size: 325 sq. feet
        Check Prices
        • Free Wi-Fi
        • Shower
        — Less information+ More information
        Room facilities
          Best Western Alpen Resort photos Room
          Family Two-Bedroom First Floor Apartment
          Size: 540 sq. feet
          Check Prices
          • Shower
          — Less information+ More information
          Room facilities
            Best Western Alpen Resort photos Room
            Family Three Room Apartment
            Bed type: 4 Single beds
            Size: 325 sq. feet
            Check Prices
            • Free Wi-Fi
            • Shower
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Best Western Alpen Resort - Zermatt Zermatt location
              Show big map »

              Hotel Address:

              Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

              Get directions
              City Center
              • Zermatt
                2000 ft
              Airports
              Train Stations
              • Zermatt railway station
                1000 ft
              • Train Stations
                400 ft
              • Bus stop
                7.0 mi
              Restaurants
              • Corbeau d'Or
                300 ft
              • La Ginabelle
                800 ft
              Ski areas
              • Pollux
                900 ft
              • Zermatt-Matterhorn Ski Resort
                1.8 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of floors:
                4
              • Number of rooms:
                55

              Hotel Awards

              SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Switzerland

              Use Badge

              Best Western Alpen Resort Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Popular areas

              • City Center - 1700 ft

              Places of interest

              • Mountaineers' cemetery - 2300 ft
              • Gemeindeverwaltung - 2700 ft
              • Matterhorn glacier paradise - 4300 ft
              • Zermatt - Furi - 4300 ft
              • Matterhorn Express - 4300 ft
              • Furi - Riffelberg - 1.9 mi
              • Furi - Trockener Steg - 1.9 mi
              • Riffelberg - Gifthittli - 2.2 mi
              • Schwarzsee - 3.0 mi

              Train stations

              • Zermatt railway station - 700 ft

              Convention centers

              • Vernissage Centre Culturel - 1700 ft

              Shopping areas

              • Matterhorn Museum - 2700 ft

              Amusement

              • FIZ Fun In Zermatt AG - 2300 ft

              Galleries

              • Matterhorn Golf club - 700 ft

              Ski Areas

              • Ski Lift Zermatt - Furi - 4300 ft

              Local attractions

              • Zermatt Fun - 5000 ft
                CP 281, Zermatt
              • Matterhorn Glacier Paradise - 4.0 mi
                Zermatt 3920Switzerland
              • Klein Matterhorn - 6.1 mi
                Switzerland
              • The Matterhorn - 3.3 mi
                ZermattSwitzerland
              • Breithorn - 5.9 mi
                ZermattSwitzerland

              Near the hotel

              • Sunnegga Paradise - 1000 ft
              • Stoked Swiss Ski and Snowboard School - 2300 ft
                Bahnhofstrasse 72, Zermatt
              • Pollux - 900 ft
                ZermattSwitzerland
              • Matterhorn Museum - 2600 ft
                Kirchplatz, Zermatt

              Restaurants nearby

              • Corbeau d'Or - 300 ft

                Address: Untere Mattenstrasse 12
                Phone: +41/279662660

                73% likes this, based on 42 reviews
                Price Range: USD 29 - USD 73

              • Berghof - 900 ft

                Address: 3920 Zermatt
                Phone: 41-27-9675400

                88% likes this, based on 23 reviews

              • Berghotel Riffelalp - 900 ft

                Phone: 41-27/966 46 46

                81% likes this, based on 33 reviews

              • La Ginabelle - 800 ft

                Address: Vispastrasse 52
                Phone: 41-4-0279674535

                67% likes this, based on 37 reviews

              • Restaurant vis-a-vis - 900 ft

                Address: Gornergrat 3100m
                Phone: +41 27 966 64 00

                66% likes this, based on 51 reviews
                Cuisine: Swiss
                Price Range: USD 12 - USD 45

              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of floors:
                4
              • Number of rooms:
                55

              Hotel Awards

              SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Switzerland

              Use Badge

              Hotels nearby
              Alex Hotel Zermatt
              4 stars
              0.4 km
              Hotel Derby Zermatt
              3 stars
              0.5 km
              Hotel Alfa Zermatt
              2 stars
              0.5 km
              Hotel Simi Zermatt
              4 stars
              0.5 km
              Hotel Elite Zermatt
              3 stars
              0.5 km
              Hotel Eden Zermatt
              4 stars
              0.8 km
              Hotel Rex Zermatt
              4 stars
              0.8 km
              Cities nearby

              Best Western Alpen Resort Reviews

              Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

              Average guest rating

              8.2out of 10
              Fabulous
              Based on 57 reviews

              Rating by category:

              Service
              10.0
              Value
              9.0

              Guest reviews

              • Family with children
                6.6

                there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

              • Older travelers
                7.8

                Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

              • Family with children
                7.0

                close to city center, friendly staff, enough breakfast

              • Couple
                6.2

                The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

              • Group of friends
                9.6

                Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

              • Family with children
                7.8

                Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

              • Couple
                7.4

                The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

              • Family with children
                7.0

                The rooms were large by European standards and the pool was fantastic!

                Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

              • Family with children
                9.2

                We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

              How to reach hotel

              hotel Best Western Alpen Resort - Zermatt Zermatt location
              Show big map »

              Hotel Address:

              Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

              Get directions
              City Center
              • Zermatt
                2000 ft
              Airports
              Train Stations
              • Zermatt railway station
                1000 ft
              • Train Stations
                400 ft
              • Bus stop
                7.0 mi
              Restaurants
              • Corbeau d'Or
                300 ft
              • La Ginabelle
                800 ft
              Ski areas
              • Pollux
                900 ft
              • Zermatt-Matterhorn Ski Resort
                1.8 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of floors:
                4
              • Number of rooms:
                55

              Hotel Awards

              SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Switzerland

              Use Badge